Support

Support

Frequently Asked Questions

If you would like to return to the USB website or order an eBook, click here: https://uscibooks.aip.org/

If you would like to return to the USB website or order an eBook, click here: https://uscibooks.aip.org/

In accordance with applicable law, we collect tax in all states. Sales tax is applied to the total amount of the order and is based on the shipment's destination state and local sales tax rates. Applicable sales tax is charged for electronically delivered products where required by local law. These items are considered to be "shipped" to the address that your order was billed to.

If you would like to return printed books, they must still be in their original shrinkwrap and returned within 10 days of receipt. Please contact us for instructions using our Contact Us form or email us at bookorders@aip.org. Please note that shipping for returns will be at the customer's expense.

Click on the "Login" link on the top right of the home page to get to the login screen. Type your credentials into the username and password fields and click the "Login" button to access your account. You may also log in here.

After logging in, click on My Account. Click on the edit tab (upper right, under My Account). Type your new password into the "password" and "confirm password" fields and save.  After logging in, you may also change your password here.

Please use our Contact Us form for all technical-related questions. A representative will respond to your question within 24-48 business hours.

A charge will immediately appear on your bank statement under the name "Sheridan".